Sale General conditions of tiles
1. All purchases must be paid for in full when the order is placed.
Our offers are non-binding. They are only valid if accepted within one month. No order may be cancelled without our written agreement. Goods may not be returned or exchanged without our agreement and at 50% of the invoiced value.
In any event, in the event of unilateral cancellation by the purchaser, the payment received will not be reimbursed, by way of damages. The quantities actually delivered are deemed to have been agreed with the purchaser. Agreed delivery times must be considered as purely indicative. They shall be deemed not to have been met if they exceed twice the initial agreed deadline, except in cases of force majeure. Any delay in supply shall not give rise to cancellation of the order.
The seller reserves the right to revise the price in the event of any change which, up to the time of supply, would influence this price (foreign exchange rates). The buyer is obliged to take delivery of the goods within one month of receipt of the invoice.
2. The purchaser is obliged to inspect the goods, both qualitatively and quantitatively, both at our warehouse and on delivery to the purchaser's home. Any complaint must be notified by registered letter within 48 hours of delivery. In this case, the purchaser must immediately summon us to establish a contradictory report. Under no circumstances may our liability be invoked outside the conditions defined herein and in particular after the goods have been taken into possession, implemented or used in any way whatsoever.
3. Acceptance of the goods constitutes approval. Any claim for apparent defects, noted on receipt of the goods, must be made by registered letter within a week and before the tiles are laid. Installation of the tiles constitutes acceptance of the products, with the exception of hidden defects for which the manufacturer remains liable. If visible defects appear after installation, the seller must be notified immediately by registered letter.
4. The warranty period is one year.
5. The samples supplied are only indicative of the designs, sizes, colours and shades; they represent only an average choice, as no delivery is strictly compliant.
6. The following are excluded from any guarantee
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The tone for additional or subsequent orders.
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Cracks, fissures or efflorescence specific to the product, which disappear after a period of
maintenance period.
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Smoothing caused by use and maintenance of the paving.
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Tiles that have been stored in warehouses or on building sites in poor conditions, that have been diverted from their normal use or that have been maintained with materials that are
harmful substances.
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Holes caused by air bubbles: these are inherent to the product.
7. By the mere fact of non-compliance with the terms of payment, the seller is authorised to suspend orders
orders without formal notice.
8. Invoices are payable in cash. All orders placed online must be paid in full before being processed.
9. The degree of resistance of a tile is purely indicative and does not engage our responsibility.
responsibility.
10. The parties acknowledge that these general terms and conditions, of which they are aware, form an integral part of the contract.