PRIVACY POLICY

Last updated: May 10, 2024

Thank you for choosing G10 CERAMICS for your tile, ceramic and porcelain needs. We are committed to protecting your privacy and securing the information you provide to us. This privacy policy informs you about how we collect, use and protect your personal information when you visit our website www.g10ceramics.com (hereinafter referred to as the “Site”) and when you interact with us to make purchases or obtain information about our products and services.

Collection and use of information

When you visit our website, we may collect certain information automatically, such as your IP address, the type of browser you are using, the pages you view on our site, the length of your visit and other diagnostic data. We use this information to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole. This information is not personally identifiable.

If you choose to subscribe to our newsletter or create an account on our site, we will collect personal information such as your name, email address, postal address and telephone number. We use this information to communicate with you regarding your account, your orders and to send you information about our products, promotions and special events, unless you opt out of receiving such communications.

When you make a purchase on our site, we collect additional information such as your order details, payment information and delivery information. We use this information to process your order, provide you with quality customer service, and to notify you of the status of your order.

Disclosure of information

We do not sell, trade or rent your personal information to third parties without your consent, except in the following cases:

When necessary to provide a service you have requested, such as shipping your order to a third party such as a delivery company.

When we are legally required to do so in response to a government request, court order, or to comply with an applicable law.

To protect our rights, property or safety, our customers or the public.

Information Protection

We take reasonable steps to protect your personal information from loss, theft, unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your choices

You have the right to choose not to receive marketing communications from us by following the unsubscribe instructions included in each marketing email we send. You can also update your communication preferences in your account settings on our website.

Access and modification of information

You can access and update your account information at any time by logging into your account on our website. If you have difficulty accessing or changing your information, please contact us at contact@g10ceramice.com.

Minors

Our website is not directed to persons under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have collected personal information from a minor without verifiable parental consent, we will take steps to delete that information from our servers.

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately after they are posted on this page. We encourage you to check this page regularly for any changes.

If you have any questions or concerns regarding our privacy policy, or if you would like to exercise your data protection rights, please contact us at contact@g10ceramice.com.